Donald K. Dickey
23 Brownleigh Road
West Hartford, CT 06117
(860) 232-2841
Objective - Seeking management opportunities to utilize experience and skills
in technology and business
Professional Experience
Self Employed - Instafax, West Hartford, CT (2000 - Present)
- Created, maintained, and hosted web sites for wide range of clients
and businesses
- Provided hardware, software, and networking support for municipal,
business and personal users
- Developed curriculum and provided training for clients migrating from
Quark XPress to Adobe InDesign
- Created and maintained all instruction manuals for a large product
line of greenhouses and shelters
- Created multi-volume proposal documents to RFP specifications for a large government contractor
- Created and marketed a complete web-to-fax e-commerce solution for
restaurants and businesses
- Extremely familiar with Macintosh hardware, operating systems, applications,
and networking
Product Development Manager - Modern School Supplies, Bloomfield, CT
(1994 - 2000)
- Created and developed Technology Education products for junior and
senior high school levels
- Wrote and edited curricula for Technology Education programs (typically
150-300 pages)
- Developed marketing information, literature, and catalog content for
new products
- Provided customers with technical support on advanced software and
hardware products
- Provided advanced PC/Macintosh cross-platform system and networking
technical support
- Created, developed, and maintained the company's World Wide Web site
and communications
CADD Instructor - New England Technical Institute, New Britain, CT (1993)
- Prepared lesson plans to teach AutoCAD (release 12) to full-time day
students
- Lectured on relevant topics; follow with laboratory exercises to reinforce
learning
- Prepared, administered, and graded quizzes and examinations
- Assisted students with job placement: portfolio preparation, career
choice, etc.
Director of Engineering - MicroAssembly Systems, Willimantic, CT (1992)
- Responsible for engineering, quality assurance, and product assembly
functions
- Engineered custom fastener systems for applications ranging from toys
to aerospace
- Improved applications engineering turnaround time by automating product
selection
- Developed new customers from companies in businesses similar to existing
customers
- Implemented systems for CAD, publishing, financial data acquisition,
and shop control
- Created new marketing literature, product catalogs, brochures, and
advertising material
- Implemented statistical process control procedures to monitor and improve
product quality
- Direct the work of QC and pneumatic tool assembly technicians
Design Engineering Manager - O-Z/Gedney Unit of General Signal, Terryville,
CT (1988 - 1991)
- Responsible for new product innovation, design, and documentation;
sustaining engineering
- Direct reports include Design Engineers, Designers, and CAD drafters
- Generate group budgets, conduct employee reviews, write major project
funding requests
- Actively participate in industry (NEMA) standards creation
- Insured design compliance with UL/CSA listing requirements
- Designed, installed, and managed both PC and VAX-based CAD/CAM systems
- Implemented systems for publishing, barcode product labeling, and office
automation
Project Engineer - Timex Corporation, Waterbury, CT (1984 - 1988)
- Managed/coordinated two major new product development projects
- Conceived and prototyped several patentable ideas; one patent awarded
- Evaluated electronic assemblies for mechanical and thermal quality
- Provided expertise in printing, personal computing, and mechanical
design disciplines
- Proficient in AutoCAD, PageMaker, 1-2-3, Symphony, Word Processing,
and DOS
- Improved product design using McDonnell Douglas Unigraphics II CAD/CAM
Senior Development Engineer - Union Carbide Corp., East Hartford, CT
(1982 - 1984)
- Responsible for new product, process, and equipment development
- Created innovative machine concepts; experimented with concept testing
models
- Developed prototype machinery
- Directed designers and drafters; supervised lab technicians
- Implemented a test program for robotic packaging
Design Engineer - Harris Corp., Westerly, RI & Easton, PA (1977
- 1982)
- Lead engineer for two major product lines of web offset printing systems
- Provided manufacturing support to factory floor personnel
- Coordinated between outside customers/vendors and all internal departments
- Lead engineer for an entire line of saddle binders
- Developed high-speed inserting equipment
Education
- M.B.A., 1977, University of Vermont, Emphasis in Management and Marketing
- B.S.M.E., 1976, University of New Haven (cum Laude)
Specialty Courses
- Statistical Process Control for Managers, Perry Johnson Program, 1989
- VAX/VMS System Management, Digital Equipment Corporation, 1988
- Unigraphics II CAD/CAM: System Management, 3-D Wireframe, Solids, 1987
- Human Factors Engineering, Univ. of Michigan, 1985
- Kepner-Tregoe Problem Analysis/Decision Making, 1983
- Cam Design, Society of Manufacturing Engineers, 1978
Other Experience
- American Red Cross, First Aid and Personal Safety Instructor
- University of Vermont, Graduate Teaching Fellow-Business Administration
- Pratt & Whitney-S.W. Eng. Fac., So. Windsor, CT. Assistant to Engineers
- West Hartford & South Windsor Boards of Education, Culinary Arts
Instructor
Honorary & Professional
- Connecticut Macintosh Connection User Group (Past President)
- Pi Tau Sigma, National M.E. Honorary (Past President, New Haven Chapter)
- American Society of Mechanical Engineers
- Human Factors Society
Certifications
- Amateur Radio License WV1W (Extra Class)
- Emergency Medical Technician
Personal
- Born 10/20/53
- Married
- Excellent Health
- U.S. Citizen
References